Support

Answers to common questions, and how to reach us.

Frequently asked questions

Which Windows versions are supported?

XColorRIP x64 runs on Windows 64-bit.

Does it work with my printer?

See Supported printers, or email us your printer model and we will tell you what works today.

How does licensing work?

Production licenses use a hardware key, and one license covers one printer driver. Small Epson printers (A3 and smaller, including the small DTF models) are the exception: one license covers all of them. Dealers can arrange multi-driver packages. Trial keys are available through us or through our dealers. Contact us for details.

Can I use my existing ICC profiles?

Yes. XColorRIP uses standard ICC profiles together with density curves and ink limits.

How do I get updates?

Updates are provided to licensed customers. Contact us or your dealer.

Q&A forum

Ask a question, share a tip, and see answers to questions other users have asked. The forum is coming soon.

Coming soon

Contact support

Email us with your printer model, your Windows version, and a short description of the problem. A screenshot or a log file helps.

xcolorrip@gmail.com